Young People’s Theatre Newcastle

Important information about booking tickets

The following conditions are for sale and attendance at the event. 

1. The right of admission is reserved by the YPT staff at the venue.
2. Contact details (mobile phone and email address) for the person booking are generally collected and retained in our booking system 
3. Cameras and other recording devices are not permitted to be used in the theatre.
4. Latecomers will not be admitted until there is a convenient break in the program, if at all, and admission is at the discretion of the Box Office personnel on the night of the performance.
5. Tickets will only be issued upon full payment.
6. Tickets are available for purchase in person at the Box Office, online or by phone within office hours. Online tickets sales stay open until the performance begins or until sold out. Purchase is by Visa or Mastercard only.
7. The Box Office is open 90 minutes prior to performance time and remains open if there is an interval. 
8. By clicking the “Finalise Order” button, you are agreeing to the above terms and conditions of sale. All orders are subject to credit card approval and billing address verification.
9. Refunds are not available. Cancellations requested at least 7 days prior to a performance are considered on a case-by-case bases. 
10. Exchanges requested at least 7 days prior to a performance may be made for another YPT performance. 
11. If a performance is cancelled due to an Act of God, natural disaster, and adverse weather or for any other cause reasonably beyond our control, there is no right of refund or exchange, and no obligation is assured by Young People’s Theatre Newcastle Inc for the arranging of a substitute performance.
12. To book accessible seating (available for people with restricted mobility or special needs), please email the boxoffice@ypt.org.au at any time, or phone the Box Office on (02) 4961 4895. Accessible seating is reserved in ROW A.
13. Tickets are required to be purchased for anyone attending the performance, including infants under 2.
14. Please view the Theatre Seating Plan to assist you in booking seats. 
15. All YPT productions usually have 2 casts. If you are wanting to see friends or family in a show, please check the name of their cast before booking tickets.
16. Helpful information to plan your theatre visit, with FAQs about shows are listed on the contact page.
17. For information about our privacy policy see our privacy policy page.